Cancellation Policy.
BOOKING CONFIRMATION
- A Confirmation Deposit equal to 30% of the total amount of the stay is always required to confirm the reservation.
- We will send you the bank details followed by your written confirmation
- The reservation is guaranteed only after receiving the 30% deposit
- The amount of the deposit can be paid by bank transfer or by credit card.
- The cardholder must authorize the hotel to withdraw, by credit card, with a written authorization
- With the deposit (Bank Transfer) you accept our Cancellation Policy
CANCELLATION POLICY
-
Cancellation till 30 days prior the arrival, no penalty or we will give back the deposit
-
Please note: in case of cancellation from 30 to 15 days prior to the arrival
The deposit will not be reimbursed.
-
You will receive instead a voucher, equivalent to the amount of the deposit, that may be used for another stay.
Please contact hotel reception for availability.
-
Should you cancel your booking from 15 to 7 days prior to your arrival date, the deposit will not be reimbursed.
-
From 7 days prior the arrival, 100% of the price of the stay will be charged.
-
In the event of a no-show, 100% of the price of the stay will be charged.
- In the event of early departure or late arrival, the full amount of the services booked must be paid.
- Any changes or cancellations of the booking must be done in writing.
- We would like to give you as much flexibility as possible when booking your holiday. We look forward to your visit
INSURE YOUR HOLIDAY!
Dear guest, now that your reservation is confirmed you have 24 hours insure your holiday,
thanks to Allianz Global Assistance “booking protection”, you can now protect your holiday
in case of cancellation and much more.
Insuring your deposit: https://www.aga-affiliate.it/ita/htllivignoliv1/
Or insure the entire holiday: https://www.aga-affiliate.it/ita/htllivignoliv2/
FURTHER INFO:
- CHECK-IN from 14.00 : the rooms are available from 2 pm onwards
- CHECK-OUT within 10.00: guests must leave the room before 10 am of the departure day
MEALS:
- Dinner is served from 19.30 till 20.30
- Breakfast is served from 07.30 till 09.30